Improving productivity in healthcare.
2 days ago
1 min read
Context
Center for sterilization of surgical instruments.
Increase in the number of clients (hospitals) served by the center.
Problem
Large variability (daily and weekly) in activity.
Excessive travel and movement of technicians, resulting in loss of productivity.
Non-optimized tasks.
Ongoing accumulation of materials.
Approach
Process mapping.
Elimination of tasks that do not add value.
Layout changes and workstation improvements.
Improved material flow.
Automation / digitisation of some tasks.
Results
Productivity improved by 11%.
Increased capacity of the center.
Reduction in incidents.